Synchronising Tasks Assigned to Multiple Resources

Question: How to set Assignee in Jira if the task is assigned to multiple resources?

Answer: Ceptah Bridge cannot synchronise multiple resource assignments because there is only one Assignee in Jira. There are a few ways to work around that:

• Map Assignee to a text field by name, e-mail, login (Server) or Account ID (cloud) and populate this field with the value that identifies the desired Assignee for the issue.

• Write a VBA macro that implements custom logic to decide which resource for a task should be the assignee and populates the above text field accordingly. That macro can be run before synchronisation using Ceptah Bridge events.

• Create separate tasks for each resource in MS Project and generate sub-tasks in Jira for each of these tasks under the parent issue.