Is Annual Maintenance Required?

Question: Am I required to pay for the annual maintenance to continue using the product?

Answer: No, the maintenance renewal is optional. You can use the product versions released during the first year for as long as you like. You will need to renew the maintenance to make sure that you have access to the new versions and support.

From time to time, breaking changes are introduced to the Jira and tempo APIs by their developers. This makes older Ceptah Bridge versions incompatible, and some functions of the software may stop working. We recommend keeping your maintenance current to avoid any disruption.