Knowledge Base > Licensing

Licensing

We have 10000 JIRA users. Which Ceptah Bridge licence do we need?

Your Ceptah Bridge licence needs to cover all MS Project users who will synchronise JIRA with MS Project on their computers. The total number of JIRA users and the number of JIRA instances does not affect the price.

What if I want to use Ceptah Bridge with multiple JIRA instances?

You can use Ceptah Bridge with any JIRA instances, and this does not affect the price.

If I use a desktop computer in the office and also have a laptop, which licence do I need?

These two computers will count as two separate users and reduce the number of available seats by two.

Am I required to pay for the annual maintenance to continue using the product?

No, the maintenance renewal is optional. You can use the product versions released during the first year for as long as you like. You will need to renew the maintenance to make sure that you have access to the new versions and support.

From time to time, breaking changes are introduced to the Jira and tempo APIs by their developers. This makes older Ceptah Bridge versions incompatible, and some functions of the software may stop working. We recommend keeping your maintenance current to avoid any disruption.

Will my maintenance be automatically renewed?

No, we do not store credit card details and do not renew maintenance automatically.