JIRA project management and time tracking plug-ins - Ceptah

Get help with linking your JIRA to Microsoft Project

Please try to find answer using the below resources. If you still have a question, please get in touch with us by clicking the Support button at the bottom of the page or emailing directly at support@ceptah.com. Our office hours are from 9am to 6pm Sydney time, Monday to Friday. We will reply to you within 8 hours.

Release notes: version 2.4

New features

  1. Test Connection button in the Connection Settings.
  2. Full support for the cascading select custom fields.


  1. Only REST API is used to communicate with JIRA 6 or higher. The deprecated SOAP API is no longer engaged when working with these JIRA versions and the "Accept remote API calls" option does not need to be turned on. For earlier JIRA versions Ceptah Bridge still falls back to the SOAP API and issue XML downloading for some operations.
  2. If entered, a trailing slash is automatically removed from the JIRA URL in the connection settings.
  3. Improved performance when working with JIRA 6 or higher for the cases where synchronisation was slow due to extremely slow JIRA authentication. For unknown reasons, JIRA Authentication may take much longer with some JIRA instances (irrespective of Ceptah Bridge). When synchronising some fields that required downloading issue XML, the authentication was performed repeatedly, which significantly slowed down import and synchronisation. Now, when working with JIRA 6 and higher, authentication is performed only once.

Bugs fixed

  1. "The type initializer for 'java.util.Locale' threw an exception." error on some systems. The problem is fixed for JIRA 6 and higher. It may still happen when working with JIRA 5 and earlier.

    If you are experiencing the issue and you are running MS Project 32 bit on Windows 64 bit, please copy the following files from the "C:\Program Files (x86)\Ceptah\Msp Jira Bridge" folder into the C:\Windows\SysWOW64 folder:

    For all other configurations, if you are experiencing the issue, please copy the above files from the "C:\Program Files\Ceptah\Msp Jira Bridge" folder into the C:\Windows\System32 folder.